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$19 a month for the whole business. Every feature is included and there is no per-user fee, so your crew and your subcontractors are all on the one plan.

You get 90 days free, with no card to start, and every feature is on. When you are ready, subscribe from Settings › Subscription in the web app at app.fieldflowusa.com.

If you haven't subscribed, your account turns read-only. You and your team can still sign in and see everything, and the owner or an admin can download all your data, but nothing can be created or changed, nothing is sent to your clients (no texts, emails or reminders), and Flow AI is off. Links your clients already have keep working, so open invoices can still be paid. Subscribe any time to pick up where you left off. If you don't, we keep your data for 90 days, email you before it is deleted, and then delete it.

In the web app, open Settings › Subscription and choose Manage Billing. There's no contract and no cancellation fee. You keep full access until the end of the time you've paid for; unused time isn't refunded. After that the account turns read-only and the same 90-day clock as the end of a trial applies. If you'd rather keep your data with no deadline, pause instead.

Yes. The owner can choose Pause Account in Settings › Subscription. Your subscription stops renewing and nothing is refunded; if you have paid time left you keep full access until it ends, and on a trial the pause starts right away. While paused, you and your team can sign in and see everything, and the owner or an admin can download all your data, but nothing can be changed and nothing is sent to clients. Open invoices stay payable. Nothing is ever deleted while you're paused. To come back, subscribe again from Settings › Subscription on the web.

Yes, any time. The owner or an admin can choose Download All My Data in Settings › Account. You get a zip with your records as spreadsheets (clients, jobs and visits, job notes, estimates, invoices, payments, refunds, time, expenses, mileage, your price book, your team and the messages you sent), a PDF record of every issued document, the copies your clients signed, and your job photos and receipt images. We build it in the background and email you when it is ready; the download is kept for 7 days.

The owner deletes the business from Settings › Account, typing the business name to confirm. The business closes right away for everyone on the team and for your clients, and your subscription is canceled (no more charges, nothing refunded). For 30 days you can sign in and choose Restore. After 30 days the business and everything in it is permanently deleted, so download your data first if you need your records. A team member can instead choose Leave and delete my account: their login is deleted and the business keeps the work they logged. How account deletion works

Your data is encrypted in transit and at rest. Card payments run through Stripe, which collects card details directly, so FieldFlow never stores a card number. The privacy policy explains what we collect and how we use it. Read the privacy policy

In the web app, open Clients and choose Import. Upload a spreadsheet (CSV) or a contacts file (.vcf) exported from your phone, then match the columns. If your customers are in QuickBooks Online, import them straight from there. In the phone app you can also pick clients from your phone's contacts.

Owners and admins invite people from Settings › Team & Subcontractors, by email or with a link you share. There is no charge per person. They accept the invitation in a web browser, then sign in on the phone app. You can put them on jobs as soon as you've sent the invite, before they accept.

The FieldFlow phone app for iPhone and Android is coming to the App Store and Google Play. Owners and admins can run the whole business from a web browser at app.fieldflowusa.com, on a computer or a phone. Crew and subcontractors work from the phone app: it shows them their own jobs, and they can track time, add notes and photos, and mark visits complete, even with no signal.

Connect Stripe in Settings › Payments; Stripe walks you through a short sign-up. After that, the invoices you send carry a pay link, and clients pay by card, or by bank transfer (ACH) where your Stripe account supports it. You can also record cash and check payments yourself.

Stripe's standard fee applies (2.9% + $0.30 for a card), plus a 0.3% FieldFlow platform fee on each online payment. Cash and checks cost nothing. The money goes to your own Stripe account, and Stripe pays it out to your bank on your Stripe payout schedule. Your Stripe account stays yours, even if you leave FieldFlow.

Yes, with QuickBooks Online. Connect it to import your customers and to send your invoices and payments over to QuickBooks. You don't need QuickBooks, though: expenses, receipts, mileage and a profit & loss report are built in.

Flow is the assistant built into FieldFlow, for owners and admins. Ask it about your business in plain words (who owes you, what's on tomorrow) or have it do the work: add a client, book a job, write up an estimate or an invoice. Before it does anything that's hard to undo, like sending or voiding an invoice, recording a payment or canceling a job, it shows you exactly what it will do and waits for you to confirm.

Yes. Each business gets a monthly amount of Flow AI use, included in the $19. Flow tells you when you've used most of it, and if you use it all, Flow AI pauses until the 1st of the next month, when it resets (in your business's time zone). Everything else in FieldFlow keeps working.