FieldFlow vs ServiceTitan: you don't need a $78,000/year tool.

ServiceTitan doesn't publish pricing on their website. You have to sit through a sales demo to get a quote. Here's what actual customers report:

Compare that to FieldFlow: $19/month ($468/year), no contracts, no onboarding fees, and you can cancel anytime with one tap.

That's a difference of over $77,000 per year.

ServiceTitan was built for enterprise operations — 50+ trucks, call centers, multi-location franchises. The feature set reflects that. It has modules for call tracking, marketing ROI, pricebook management, membership programs, and warehouse inventory.

If you're a 3-person plumbing shop, you don't need any of that. But you're still paying for it. And you're still navigating an interface designed for a team of 50.

The onboarding alone takes weeks. ServiceTitan recommends a dedicated "ServiceTitan admin" on your team to manage the software. When your team is three people, that admin is you — and you should be fixing pipes, not configuring software.

ServiceTitan is a powerful platform and there are businesses that genuinely need it:

• You have 10+ trucks and need advanced dispatching with GPS tracking and route optimization
• You run a call center and need call recording, tracking, and scoring
• You're a multi-location franchise that needs enterprise reporting
• You have a dedicated office staff that can manage the software full-time
• Your revenue is $2M+ and the cost is a small percentage of your top line

If three or more of those apply, ServiceTitan might be worth the investment.

FieldFlow is built for the other 90% of trades businesses:

• You're a 1–5 person shop — maybe just you, maybe you and a couple of helpers
• You need scheduling, invoicing, payments, and basic accounting — not enterprise modules
• You want to open the app and start working, not spend weeks in onboarding
• You want to pay $19/month, not $6,500/month
• You want to cancel if it doesn't work out, not fight a 12-month contract

FieldFlow does fewer things than ServiceTitan. That's the point. It does the things a small trades business actually needs, and it does them well.